REALTORS® abide by the strict standards of the Code of Ethics. If a REALTOR® has failed to meet these standards, you can file a complaint. First, you must determine if the person is a REALTOR® and, thus, bound by the Code of Ethics. Then you have the following options to resolve your dispute.
COLORADO REALTOR LEGAL HOTLINE (FOR REALTOR MEMBERS ONLY)
STEP ONE
Contact the Broker
Contact the person’s broker to inform him or her what happened. It could lead to a quick resolution.
STEP TWO
Use the Ombudsman Program
A volunteer from the Colorado Association of REALTORS® will listen to your concerns, explain possible resolutions, and answer questions.
STEP THREE
Attempt mediation. It is faster, less expensive and everyone can agree to the terms.
ETHICS
ARBITRATION
ARBITRATION DISPUTE RESOLUTION OPTIONS
COLORADO ARBITRATION AND MEDIATION SERVICES
HOW TO FILE A COLORADO ARBITRATION
COLORADO CODE OF ETHICS COMPLAINT FILING PROCESS