REALTORS® abide by the strict standards of the Code of Ethics. If a REALTOR® has failed to meet these standards, you can file a complaint. First, you must determine if the person is a REALTOR® and, thus, bound by the Code of Ethics. Then you have the following options to resolve your dispute.
Contact the Broker
Contact the person’s broker to inform him or her what happened. It could lead to a quick resolution.
Use the Ombudsman Program
A volunteer from the Colorado Association of REALTORS® will listen to your concerns, explain possible resolutions, and answer questions.
Attempt mediation. It is faster, less expensive and everyone can agree to the terms.
COLORADO MEDIATION SERVICES
REALTOR CODE OF ETHICS
ARBITRATION DISPUTE RESOLUTION OPTIONS
COLORADO ARBITRATION AND MEDIATION SERVICES
HOW TO FILE A COLORADO ARBITRATION
COLORADO CODE OF ETHICS COMPLAINT FILING PROCESS
BUYER & SELLER DISPUTE OPTIONS
BUYER & SELLER DISPUTE RESOLUTION CENTER