970.243.3322

SUPRA NEWS

9.7.18

Good Morning!

Please be aware that SUPRA is experiencing issues with key updates.

What is NOT working:

-Automatic Sync

– SupraWEB

-SupraNET (for updates)

– SupraMobile

What IS working:

  • KIMVoice

Please call  KIMVoice at (888) 968-4032, select option 1.   Attached are instructions on how to enter an emergency update code into an eKEY or XpressKEY.  Members can also call Supra technical support at (877) 699-6787 if they have any difficulty.

eKEYGetUpdateCode

XK_UpdateKeyOutOfCoverage

 

The Supra IT department is working diligently to resolve the problem.  Thank you for patience while we work through this and we apologize for any inconvenience this causes your staff or members.